After 14 hours of monitoring there were no other issues recognized and all services are fully responsive.
Posted Jun 16, 2022 - 11:16 UTC
Monitoring
Since 6/15/2022 18:16 (UTC), everything seems to back on track. We are monitoring our services now.
Posted Jun 16, 2022 - 07:10 UTC
Update
We have found that the SchedulerTasks webjob couldn't connect to CosmosDBs in US between 12:00 and 18:16 (UTC). Cause is still unknown and our investigation remains ongoing
Posted Jun 15, 2022 - 20:32 UTC
Update
The scheduled publishing feature appears to be functioning as expected again. We are still working to investigate its cause and prevent it from happening again.
Posted Jun 15, 2022 - 19:25 UTC
Investigating
We have become aware of an issue causing scheduled publishing to fail. The process begins on time but displays the publishing now message indefinitely, never publishing. We are currently investigating.
Posted Jun 15, 2022 - 17:49 UTC
This incident affected: USA (Application) and Web site Kontent.ai.