The team has implemented a workaround which restored RazerID login. The service will be under monitoring while the infra provider restores the underlying root cause.
Posted Nov 25, 2020 - 11:53 PST
Monitoring
We have implemented a workaround and RazerID services are stabilizing.
We will continue to monitor the situation as degradation at our infra provider still persists.
Posted Nov 25, 2020 - 11:52 PST
Identified
Intermittent issue is caused by a degradation of a service at the infra provider. Work is in progress.