[RazerID] Intermittent Login Issues
Incident Report for Razer
Resolved
This incident has been resolved.
Posted Nov 26, 2020 - 09:08 PST
Update
The team has implemented a workaround which restored RazerID login. The service will be under monitoring while the infra provider restores the underlying root cause.
Posted Nov 25, 2020 - 11:53 PST
Monitoring
We have implemented a workaround and RazerID services are stabilizing.

We will continue to monitor the situation as degradation at our infra provider still persists.
Posted Nov 25, 2020 - 11:52 PST
Identified
Intermittent issue is caused by a degradation of a service at the infra provider. Work is in progress.
Posted Nov 25, 2020 - 09:34 PST
Investigating
We are currently investigating the issue.

Please retry login for affected users.
Posted Nov 25, 2020 - 06:26 PST
This incident affected: Razer ID.