Kraken Status

Delayed automated email delivery

Investigating - We have reports that some automated emails may be delayed. We are investigating the issue and will post updates as we get them.
Apr 17, 2024 - 17:15 UTC

Solana (SOL) and SPL Funding Delays

Update - We are continuing to work on a fix for this issue.
Apr 17, 2024 - 07:55 UTC

Identified - Deposits and withdrawals may be delayed at this time with SOL and SPL tokens due to high activity within the Solana chain. All other funding methods are operating normally.

In case you're presented with a failed withdrawal for SOL or SPL tokens, please try again as this is an unintended consequence of this issue.

We will keep you updated once the situation changes.
Apr 04, 2024 - 11:00 UTC

DAI (DAI) - POLYGON Withdrawal Delays

Identified - We have identified an issue with the DAI (DAI) - POLYGON funding gateway. Withdrawals through Polygon may be delayed at this time. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.
Apr 17, 2024 - 06:10 UTC

About This Site

This is the status page for Kraken Digital Asset Exchange (www.kraken.com). If an issue is indicated here, you can be assured that we are working to resolve it as soon as possible and return to normal operations.

Website Operational

Mobile Applications Operational

Kraken Futures Operational

User Interface Operational

Single Sign-On Operational

REST API Operational

Websocket API Operational

Cross-Exchange Transfers Operational

Kraken API Operational

FIX Operational

REST Operational

Websocket Operational

Digital Currency Funding Degraded Performance

Aave (AAVE) - ERC20 Operational

Aavegotchi (GHST) - ERC20 Operational

Acala (ACA) Operational

Adventure Gold (AGLD) - ERC20 Operational

Akash (AKT) Operational

Alchemix (ALCX) - ERC20 Operational

Alchemy Pay (ACH) - ERC20 Operational

Algorand (ALGO) Operational

Alice (ALICE) - ERC20 Operational

Alien Worlds (TLM) - ERC20 Operational

Alpha Venture DAO (ALPHA) - ERC20 Operational

Altair (AIR) Operational

Ambire AdEx (ADX) - ERC20 Operational

Ampleforth Governance Token (FORTH) - ERC20 Operational

Ankr (ANKR) - ERC20 Operational

ApeCoin (APE) - ERC20 Operational

API3 (API3) - ERC20 Operational

Aptos (APT) Operational

Aragon (ANT) - ERC20 Operational

Arbitrum (ARB) Operational

Arpa Chain (ARPA) - ERC20 Operational

Astar (ASTR) Operational

Audius (AUDIO) - ERC20 Operational

Augur (REP) - ERC20 Operational

Avalanche (AVAX) Operational

Axie Infinity (AXS) - ERC20 Operational

Badger DAO (BADGER) - ERC20 Operational

Balancer (BAL) - ERC20 Operational

Bancor (BNT) - ERC20 Operational

Band Protocol (BAND) - ERC20 Operational

Barnbridge (BOND) - ERC20 Operational

Basic Attention Token (BAT) - ERC20 Operational

Basilisk (BSX) Operational

Beam (BEAM) - ERC20 Operational

Biconomy (BICO) - ERC20 Operational

Bifrost (BNC) Operational

Bitcoin (BTC) - Bitcoin Network Operational

Bitcoin (BTC) - Lightning Network Operational

Bitcoin Cash (BCH) Operational

BitDAO (BIT) - ERC20 Operational

Bittorent (BTT) - TRC20 Operational

Blur (BLUR) - ERC20 Operational

Bluzelle (BLZ) - ERC20 Operational

Boba Network (BOBA) - ERC20 Operational

Bonfida (FIDA) - SPL Operational

Bonk (BONK) - SPL Operational

Bricks (BRICK) - ARB Operational

Cardano (ADA) Operational

Cartesi (CTSI) - ERC20 Operational

Celer Network (CELR) - ERC20 Operational

Celestia (TIA) Operational

Centrifuge (CFG) Operational

Chain (XCN) - ERC20 Operational

Chainlink (LINK) - ERC20 Operational

Chiliz (CHZ) - ERC20 Operational

Chromia (CHR) - ERC20 Operational

Civic (CVC) - ERC20 Operational

Crust Shadow (CSM) Operational

Coin98 (C98) - ERC20 Operational

Compound (COMP) - ERC20 Operational

Convex Finance (CVX) - ERC20 Operational

Cosmos (ATOM) Operational

COTI (COTI) - ERC20 Operational

Covalent (CQT) - ERC20 Operational

Curve (CRV) - ERC20 Operational

DAI (DAI) - ARB Operational

DAI (DAI) - ERC20 Operational

DAI (DAI) - POLY Degraded Performance

Dash (DASH) Operational

Decentraland (MANA) - ERC20 Operational

Dent (DENT) Operational

Dogecoin (DOGE) Operational

Dogwifhat (WIF) - SPL Operational

dYdX (DYDX) - ERC20 Operational

Dymension (DYM) Operational

Elrond (EGLD) Operational

Energy Web Token (EWT) Operational

Enjin (ENJ) - ERC20 Operational

EOS (EOS) Operational

Enzyme Finance (MLN) - ERC20 Operational

Ethereum (ETH) Operational

Ethereum (ETH) - ARB Operational

Ethereum (ETH) - OP Operational

Ethereum (ETH) - POLY Operational

Ethereum (ETH) - zkSync Era Operational

Ethereum Classic (ETC) Operational

Ethereum Naming Service (ENS) - ERC20 Operational

EthereumPoW (ETHW) Operational

Euler (EUL) - ERC20 Operational

Euro Tether (EURT) - ERC20 Operational

Fantom (FTM) Operational

Fetch.ai (FET) Operational

Filecoin (FIL) Operational

Flare (FLR) Operational

Flow (FLOW) Operational

Frax Share (FXS) - ERC20 Operational

Gala Games (GALA) - ERC20 Operational

Galxe (GAL) - ERC20 Operational

Gari Network (GARI) - SPL Operational

Genshiro (GENS) Operational

GensoKishi Metaverse (MV) - ERC20 Operational

Gitcoin (GTC) - ERC20 Operational

GMX (GMX) Operational

Gnosis (GNO) - ERC20 Operational

Green Satoshi Token (GST) - SPL Operational

Harvest Finance (FARM) - ERC20 Operational

Hashflow (HFT) - ERC20 Operational

Helium (HNT) Operational

HydraDX (HDX) Operational

ICON (ICX) Operational

IDEX (IDEX) - ERC20 Operational

iExec (RLC) - ERC20 Operational

Immutable X (IMX) - ERC20 Operational

Injective Protocol (INJ) Operational

Integritee (TEER) Operational

Interlay (INTR) Operational

Internet Computer (ICP) Operational

Jasmy (JASMY) - ERC20 Operational

Jito (JTO) - SPL Operational

Juno (JUNO) Operational

Jupiter (JUP) - SPL Operational

Karura (KAR) Operational

Kava (KAVA) Operational

Keep (KEEP) - ERC20 Operational

KeeperDAO (ROOK) - ERC20 Operational

Keep3r (KP3R) - ERC20 Operational

Khala (K-PHA) Operational

KILT Protocol (KILT) Operational

Kin (KIN) - SPL Operational

Kintsugi (KINT) Operational

Kusama (KSM) Operational

Kyber Network (KNC) - ERC20 Operational

Lido DAO (LDO) - ERC20 Operational

Liechtenstein Cryptoassets Exchange (LCX) - ERC20 Operational

LimeWire Token (LMWR) - ERC20 Operational

Lisk (LSK) Operational

Litecoin (LTC) Operational

LivePeer (LPT) - ERC20 Operational

Loopring (LRC) - ERC20 Operational

Maker (MKR) - ERC20 Operational

Mango (MNGO) - SPL Operational

Marinade SOL (mSOL) - SPL Operational

Marlin (POND) - ERC20 Operational

Mask Network (MASK) - ERC20 Operational

Merit Circle (MC) - ERC20 Operational

Mina (MINA) Operational

Mirror Protocol (MIR) - ERC20 Operational

Monero (XMR) Operational

Moonbeam (GLMR) Operational

Moonriver (MOVR) Operational

Moons (MOON) - ARB Operational

Multichain (MULTI) - ERC20 Operational

MXC (MXC) - ERC20 Operational

Nano (NANO) Operational

NEAR Protocol (NEAR) Operational

Nodle (NODL) Operational

Numeraire (NMR) - ERC20 Operational

Nym (NYM) Operational

Ocean Protocol (OCEAN) - ERC20 Operational

OmiseGO (OMG) - ERC20 Operational

Ondo (ONDO) - ERC20 Operational

Optimism (OP) Operational

Orca (ORCA) - SPL Operational

Orchid (OXT) - ERC20 Operational

Origin (OGN) - ERC20 Operational

OriginTrail (OTP) Operational

Oxygen (OXY) - SPL Operational

Parallel Finance (PARA) Operational

PAX Gold (PAXG) - ERC20 Operational

PayPal USD (PYUSD) - ERC20 Operational

Pepe (PEPE) - ERC20 Operational

Perpetual Protocol (PERP) - ERC20 Operational

Phala (PHA) Operational

Picasso (PICA) Operational

Polkadot (DOT) Operational

Polkastarter (POLS) - ERC20 Operational

Polygon (MATIC) Operational

Polygon (MATIC) - ERC20 Operational

Polygon Ecosystem Token (POL) - ERC20 Operational

Powerledger (POWR) - ERC20 Operational

pSTAKE (PSTAKE) - ERC20 Operational

Pyth Network (PYTH) Operational

Qtum (QTUM) Operational

Quant (QNT) - ERC20 Operational

Radicle (RAD) - ERC20 Operational

Rarible (RARI) - ERC20 Operational

Raydium (RAY) - SPL Operational

Ren (REN) - ERC20 Operational

Render (RNDR) - ERC20 Operational

Request (REQ) - ERC20 Operational

Ripple (XRP) Operational

Robonomics (XRT) Operational

Rocket Pool (RPL) - ERC20 Operational

Rubic (RBC) - ERC20 Operational

Saber (SBR) - SPL Operational

Samoyedcoin (SAMO) - SPL Operational

Sandbox (SAND) - ERC20 Operational

Secret Network (SCRT) Operational

Sei (SEI) Operational

SelfKey (KEY) Operational

Serum (SRM) - SPL Operational

Shiba Inu (SHIB) - ERC20 Operational

Shiden (SDN) Operational

Siacoin (SC) Operational

Solana (SOL) Degraded Performance

Songbird (SGB) Operational

Spell Token (SPELL) - ERC20 Operational

Stacks (STX) Operational

Stafi Protocol (FIS) - ERC20 Operational

Star Atlas (ATLAS & POLIS) - SPL Operational

Stargate Finance (STG) - ERC20 Operational

Starknet Token (STRK) Operational

Stellar Lumens (XLM) Operational

Step Finance (STEP) - SPL Operational

STEPN (GMT) - SPL Operational

Storj (STORJ) - ERC20 Operational

Sui (SUI) Operational

SuperFarm (SUPER) - ERC20 Operational

SuperRare (RARE) - ERC20 Operational

SushiSwap (SUSHI) - ERC20 Operational

Swipe (SXP) - ERC20 Operational

Synapse (SYN) - ERC20 Operational

Synthetix (SNX) - ERC20 Operational

tBTC (TBTC) - ERC20 Operational

Terra 2.0 (LUNA2) - COSMOS Operational

Terra Classic (LUNA) - COSMOS Operational

TerraUSD Classic (UST) Operational

Terra Virtual Kolect (TVK) - ERC20 Operational

Tether USD (USDT) - ARB Operational

Tether USD (USDT) - ERC20 Operational

Tether USD (USDT) - OP Operational

Tether USD (USDT) - POLY Operational

Tether USD (USDT) - SOL Operational

Tether USD (USDT) - TRC20 Operational

Tezos (XTZ) Operational

The Graph (GRT) - ERC20 Operational

THORchain (RUNE) Operational

Threshold Network (T) - ERC20 Operational

Tokemak (TOKE) - ERC20 Operational

Tribe (TRIBE) - ERC20 Operational

Tron (TRX) Operational

TrueFi (TRU) - ERC20 Operational

TrueUSD (TUSD) - TRC20 Operational

Unifi Protocol DAO (UNFI) Operational

Uniswap (UNI) - ERC20 Operational

Universal Market Access (UMA) - ERC20 Operational

USD Coin (USDC) - ARB Operational

USD Coin (USDC) - ERC20 Operational

USD Coin (USDC) - OP Operational

USD Coin (USDC) - POLY Operational

USD Coin (USDC) - SPL Operational

Waves (WAVES) Operational

Woo Network (WOO) - ERC20 Operational

Wormhole (W) - SPL Operational

Wrapped Axelar (WAXL) - ERC20 Operational

Wrapped Bitcoin (WBTC) - ERC20 Operational

Wrapped Ether (WETH) - ERC20 Operational

yearn.finance (YFI) - ERC20 Operational

Yield Guild Games (YGG) - ERC20 Operational

ZCash (ZEC) Operational

0x (ZRX) - ERC20 Operational

1inch network (1INCH) - ERC20 Operational

Payment Methods Operational

Euro (EUR) - SEPA Operational

Euro (EUR) - Wire Transfer Deposits Operational

US Dollar (USD) - Domestic Operational

US Dollar (USD) - International Operational

Canadian Dollar (CAD) - Domestic Operational

Canadian Dollar (CAD) - International Operational

Swiss Franc (CHF) - Domestic Operational

Swiss Franc (CHF) - International Operational

Pound Sterling (GBP) - Domestic Operational

Pound Sterling (GBP) - International Operational

Australian Dollar (AUD) - Domestic Operational

Japanese Yen (JPY) - Domestic Operational

Debit / Credit Cards Operational

Etana Custody Operational

Earn Operational

Algorand (ALGO) - On-chain Operational

Bitcoin (BTC) - Off-chain Operational

Cardano (ADA) - On-chain Operational

Cosmos (ATOM) - On-chain Operational

Ethereum (ETH2.S) - On-chain Operational

Euro (EUR) - Off-chain Operational

Flow (FLOW) - On-chain Operational

Kava (KAVA) - On-chain Operational

Kusama (KSM) - On-chain Operational

Kusama (KSM) - Parachain Auctions Operational

Mina (MINA) - On-chain Operational

Polkadot (DOT) - On-chain Operational

Polkadot (DOT) - Parachain Auctions Operational

Secret Network (SCRT) - On-chain Operational

Solana (SOL) - On-chain Operational

Tezos (XTZ) - On-chain Operational

Tron (TRX) - On-chain Operational

US Dollar (USD) - Off-chain Operational

Kraken NFT Operational

Deposits and Withdrawals - Ethereum Operational

Deposits and Withdrawals - Solana Operational

Kraken Wallet Operational

Support Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Stacks (STX) 2.5 network hard fork upgrade. Apr 22, 2024 13:00-16:00 UTC

The Stacks (STX) 2.5 hard fork upgrade is scheduled at Bitcoin Block 840360, which is anticipated to last approximately 3 hours.
Please be advised that deposits and withdrawals will be temporarily suspended during this period, and will resume once the upgrade is complete and the network stability is confirmed.
Posted on Apr 16, 2024 - 17:15 UTC

Euro (EUR) - SEPA - Clear Junction Funding Maintenance Apr 24, 2024 02:40-02:55 UTC

The Euro (EUR) - SEPA - Clear Junction funding gateway will be undergoing maintenance from 02:40 UTC today for approximately 15 minutes. Deposits and withdrawals will be unavailable - transfers made during this time will be processed shortly after the maintenance is complete. We will provide updates as necessary.
Posted on Apr 17, 2024 - 07:10 UTC

Zendesk Chat & Support Maintenance May 8, 2024 05:00-05:30 UTC

Zendesk will be performing maintenance on May 8th at 05:00 UTC for approximately 30mins. During this time customers using Chat and Support may experience service disruption. We will provide updates as necessary.
Posted on Apr 18, 2024 - 17:53 UTC

System Metrics Month Week Day

Kraken Website Uptime

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Kraken Pro Website Uptime

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Kraken Websocket API Uptime

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Kraken Rest API Uptime

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Kraken FIX API Uptime

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Kraken Futures API Uptime

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Kraken Website Response Time

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Kraken Rest API Response Time

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Kraken Websocket API Response Time (eu-west-1)

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Kraken Futures API Response Time

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Past Incidents

Apr 18, 2024

Crypto Funding Gateway Delays

Resolved - This incident has been resolved.
Apr 18, 11:35 UTC

Update - We have identified an issue that is intermittently causing some slowness on our crypto funding gateways. Some crypto deposits and withdrawals may be delayed at this time. Please be assured that the security and safety of your funds are not affected by this temporary disruption.

We are working diligently to resolve the issue and will keep you informed. Thank you for your patience.
Apr 14, 16:55 UTC

Update - We are continuing to work on a fix for this issue.
Apr 14, 11:03 UTC

Update - We are aware of a temporary issue affecting the BTC, TRX, MINA and FLOW funding gateways. Deposits and withdrawals may be delayed at this time. Please be assured that the security and safety of your funds are not affected by this temporary disruption.

We are working diligently to resolve the issue and will keep you informed. Thank you for your patience.
Apr 14, 10:22 UTC

Identified - We are aware of a temporary issue affecting the BTC and TRX funding gateways. Deposits and withdrawals may be delayed at this time. Please be assured that the security and safety of your funds are not affected by this temporary disruption.

We are working diligently to resolve the issue and will keep you informed. Thank you for your patience.
Apr 14, 09:40 UTC

Verification issues for IT clients

Resolved - This incident has been resolved.
Apr 18, 10:18 UTC

Identified - We have identified reports from some Italian clients having difficulty to verify their accounts. We are working to resolve the issue and will update as soon as we have more information.
Apr 18, 09:28 UTC

Display problem on Solana NFTs on the Kraken Wallet

Resolved - This incident has been resolved.
Apr 18, 08:37 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Apr 18, 07:20 UTC

Identified - We have identified an issue with Solana NFTs and their balances not being shown in the Kraken Wallet only. We are working to resolve the issue and will update as soon as we have more information.
Apr 18, 06:59 UTC

Apr 17, 2024

Spot Exchange and Futures connectivity issues

Resolved - This incident has been resolved.
Apr 17, 12:10 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Apr 17, 11:41 UTC

Identified - The issue has been identified and we applied fix for this issue. Kraken Pro Web (Spot and Futures) is back online and accessible. We continue to work on this issue and will keep it under close monitoring.
Apr 17, 11:27 UTC

Update - We are continuing to investigate this issue.
Apr 17, 11:15 UTC

Update - We are continuing to investigate this issue.
Apr 17, 11:07 UTC

Update - We are currently investigating Kraken Pro Web which is not available at the moment affecting both Spot and Futures, as a workaround please use Consumer or Mobile products. We will provide updates as soon as we have them.
Apr 17, 11:06 UTC

Investigating - We are currently investigating this issue.
Apr 17, 11:02 UTC

Apr 16, 2024

Tether USD (USDT) - POLY Withdrawal Delays

Resolved - This incident has been resolved.
Apr 16, 17:36 UTC

Identified - We have identified an issue with the Tether USD (USDT) - POLYGON funding gateway. USDT withdrawals through the Polygon network may be delayed at this time. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.
Apr 16, 11:38 UTC

Connectivity Issues - Futures

Resolved - This incident has been resolved.
Apr 16, 09:58 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Apr 16, 09:36 UTC

Identified - The issue has been identified and a fix is being implemented.
Apr 16, 09:30 UTC

Investigating - We are investigating reports from clients having difficulty connecting to Futures via the user interface and the API. We are working to resolve the issue and will update as soon as we have more information.
Apr 16, 09:25 UTC

Kraken Futures Maintenance

Completed - The scheduled maintenance has been completed.
Apr 16, 09:15 UTC

Verifying - The platform is in post-only mode while checks are being performed. Orders can be placed or cancelled, but no executions or liquidations can occur until post-only is removed.
Apr 16, 09:07 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 09:00 UTC

Scheduled - The Kraken Futures platform will be unavailable for approximately 15 minutes on April 16th at 9:00 UTC as we perform site maintenance. There will be a period of 'post-only' once the platform is back online and checks are being completed.
Apr 15, 15:04 UTC

Injective Protocol (INJ) Funding Delays

Resolved - This incident has been resolved.
Apr 16, 07:20 UTC

Update - Update - Injective Protocol (INJ) deposits and withdrawals are being delayed due to network conditions at the moment. We're actively monitoring the situation and working to address these issues. We will provide updates when network conditions return to normal.
Apr 1, 10:28 UTC

Update - Update - Injective Protocol (INJ) deposits and withdrawals should now be processing normally. Historical transactions that are in the backlog are being processed and should be resolved soon. Thank you for your patience.
Mar 28, 15:05 UTC

Update - Update - Injective Protocol (INJ) deposits and withdrawals might be delayed due to network conditions. We're actively monitoring the situation and working directly with the Injective team to address these issues. We will provide updates when network conditions return to normal.
Mar 21, 09:49 UTC

Update - Injective Protocol (INJ) deposits and withdrawals might be delayed due to network conditions. We're actively monitoring the situation and will provide updates when network conditions return to normal.
Mar 15, 07:36 UTC

Monitoring - Injective Protocol (INJ) deposits and withdrawals might be delayed due to network conditions. We're monitoring and will update when back to normal.
Mar 14, 18:59 UTC

Apr 15, 2024

DAI (DAI) - Withdrawal Delays on Ethereum and Polygon

Resolved - This incident has been resolved.
Apr 15, 05:41 UTC

Identified - We have identified an issue with the DAI (DAI) funding gateway. Withdrawals on the Ethereum and Polygon networks may be delayed at this time. All other funding methods, including DAI withdrawals on Arbitrum plus DAI deposits in all networks, are operating normally. We are working diligently to resolve the issue and will keep you updated.
Apr 8, 16:10 UTC

Apr 14, 2024

Spot Exchange Connectivity Issues - Web, Mobile & API (Rest & Websockets)

Resolved - This incident has been resolved.
Apr 14, 10:33 UTC

Monitoring - Markets are back online while we continue to verify the system status. All order types may be submitted and can be matched.
Apr 14, 09:53 UTC

Update - Markets are now in post-only mode, the issue has been identified and fixed. Only new limit, post-only orders can be submitted. Other order types will be rejected. Existing orders can still be canceled.
Apr 14, 09:47 UTC

Update - Markets are in cancel-only mode, the issue has been identified, fixed and we are verifying the system. Existing orders can be canceled, but new orders cannot be submitted.
Apr 14, 09:36 UTC

Update - We have identified the cause of the issue and are working to finalise the resolution of the issue and restore services. We will update as soon as we have more information.
Apr 14, 08:37 UTC

Update - We have identified the cause of the issue and are working to resolve the issue and restore services. We will update as soon as we have more information.
Apr 14, 07:42 UTC

Identified - We have identified the cause of the issue with Spot Exchange clients connecting to the platform and submitting orders over all Web & Mobile applications and Rest and Websocket connections. We are working to implement a fix and will update as soon as we have more information.
Apr 14, 07:11 UTC

Update - We are continuing to investigate the issue with Spot Exchange clients connecting to the platform and submitting orders over all Web & Mobile applications and Rest and Websocket connections. We are working to resolve the issue and will update as soon as we have more information.
Apr 14, 05:23 UTC

Update - We are actively investigating & working on the issue.
Apr 14, 04:19 UTC

Investigating - We are investigating reports from clients having difficulty connecting to the site and API as well as via mobile apps. Markets will enter cancel-only mode for a period once normal operations resume. We are working to resolve the issue and will update as soon as we have more information.
Apr 14, 03:26 UTC

Apr 13, 2024

No incidents reported.

Apr 12, 2024

US Visa Purchases and Recurring Buys Unavailable

Resolved - This incident has been resolved.
Apr 12, 23:20 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Apr 12, 22:13 UTC

Investigating - We are currently investigating an incident which impacts US Visa purchases and recurring buys. We will provide more information as we are able.
Apr 12, 21:02 UTC

NEAR Protocol (NEAR) Funding Delays

Resolved - This incident has been resolved.
Apr 12, 14:41 UTC

Identified - The issue has been identified and a fix is being implemented.
Apr 11, 07:07 UTC

Investigating - We're investigating an issue with the NEAR Protocol (NEAR) funding gateway. Deposits and withdrawals may be delayed at this time. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.
Apr 11, 07:06 UTC

Apr 11, 2024

TerraUSD (UST) & Terra (LUNA) Funding Delays.

Resolved - This incident has been resolved.
Apr 11, 22:54 UTC

Investigating - We're investigating an issue with the TerraUSD (UST) & Terra (LUNA) funding gateway. Deposits and withdrawals may be delayed at this time. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.
Apr 10, 00:11 UTC

Ethereum (ETH), Moons (MOON) & Bricks (BRICK) Funding Delays

Resolved - This incident has been resolved.
Apr 11, 15:00 UTC

Update - We are continuing to investigate this issue.
Apr 6, 08:17 UTC

Investigating - We're investigating an issue with the Arbitrum Nova funding gateway. Deposits may be delayed for Ethereum (ETH) through Arbitrum Nova.
Deposits for related assets are operational on the other chains that they are supported on.
All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.
Apr 6, 08:14 UTC

Kraken Website and API Maintenance

Completed - The scheduled maintenance has been completed.
Apr 11, 07:12 UTC

Update - Markets are back online while we continue to verify the system status. All order types may be submitted and can be matched.
Apr 11, 07:07 UTC

Update - Markets are now in post-only mode. Only new limit, post-only orders can be submitted. Other order types will be rejected. Existing orders can still be cancelled.
Apr 11, 07:05 UTC

Verifying - Markets are now in cancel-only mode while we verify system status. Existing orders can be cancelled, but new orders cannot be submitted.
Apr 11, 07:03 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 07:00 UTC

Scheduled - The Kraken Spot Exchange Website and API will be undergoing maintenance as we upgrade our systems on Thursday, April 11 at 07:00 UTC, and be unavailable for approximately 15 minutes. Please note that this is a rough estimate and the precise time when services return may change slightly. It is recommended not to place or cancel orders during this timeframe. Deposits and withdrawals initiated during the maintenance may be delayed. Sign-in and other non-trading related features will be operational. We kindly advise all our clients to plan ahead accordingly and make necessary account adjustments prior to the start of the maintenance. Following maintenance, markets will briefly enter cancel-only mode, and then post-only mode, before returning to full functionality.
Apr 10, 09:00 UTC

Apr 10, 2024

Apr 9, 2024

Staking issues

Resolved - This incident has been resolved.
Apr 9, 09:12 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Apr 9, 08:51 UTC

Identified - We have identified an issue reported by small sub-set of clients in regards to some staking, unstaking, and rewards payouts operations being stuck after initiated. We're currently working on solving the problem and will keep you updated with more information as soon as we have it.
Apr 9, 08:44 UTC

Kraken Website and API Maintenance

Resolved - This incident has been resolved
Apr 9, 07:53 UTC

Monitoring - Markets are back online while we continue to verify the system status. All order types may be submitted and can be matched.
Apr 9, 07:50 UTC

Identified - Markets are in cancel-only mode, the issue has been identified, fixed and we are verifying the system. Existing orders can be canceled, but new orders cannot be submitted.
Apr 9, 07:46 UTC

Update - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 07:39 UTC

Investigating - The Kraken Spot Exchange Website and API will be undergoing maintenance as we upgrade our systems today, April 9th at 07:35 UTC, and be unavailable for approximately 15 minutes. Please note that this is a rough estimate and the precise time when services return may change slightly. It is recommended not to place or cancel orders during this timeframe. Deposits and withdrawals initiated during the maintenance may be delayed. Sign-in and other non-trading related features will be operational. We kindly advise all our clients to plan ahead accordingly and make necessary account adjustments prior to the start of the maintenance. Following maintenance, markets will briefly enter cancel-only mode, and then post-only mode, before returning to full functionality.
Apr 9, 07:35 UTC

Kraken Website and API Maintenance

Completed - The scheduled maintenance has been completed.
Apr 9, 07:19 UTC

Update - Markets are back online while we continue to verify the system status. All order types may be submitted and can be matched.
Apr 9, 07:17 UTC

Update - Markets are now in post-only mode. Only new limit, post-only orders can be submitted. Other order types will be rejected. Existing orders can still be cancelled.
Apr 9, 07:13 UTC

Verifying - Markets are now in cancel-only mode while we verify system status. Existing orders can be cancelled, but new orders cannot be submitted.
Apr 9, 07:11 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 07:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Apr 8, 07:19 UTC

Scheduled - The Kraken Spot Exchange Website and API will be undergoing maintenance as we upgrade our systems on Tuesday, April 9 at 07:00 UTC, and be unavailable for approximately 15 minutes. Please note that this is a rough estimate and the precise time when services return may change slightly. It is recommended not to place or cancel orders during this timeframe. Deposits and withdrawals initiated during the maintenance may be delayed. Sign-in and other non-trading related features will be operational. We kindly advise all our clients to plan ahead accordingly and make necessary account adjustments prior to the start of the maintenance. Following maintenance, markets will briefly enter cancel-only mode, and then post-only mode, before returning to full functionality.
Apr 5, 14:12 UTC

Apr 8, 2024

DAI (DAI) - Withdrawal Delays on Ethereum and Polygon

Resolved - This incident has been resolved.
Apr 8, 08:33 UTC

Apr 7, 2024

No incidents reported.

Apr 6, 2024

Australian Dollar (AUD) - Domestic Funding Maintenance

Completed - The scheduled maintenance has been completed.
Apr 6, 20:10 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 6, 14:58 UTC

Scheduled - The funding gateway in charge of AUD Funding via Osko/Bank Transfer and PayId will be undergoing maintenance from 15:00 UTC on April 6th for approximately 5 hours. Deposits and withdrawals will be unavailable - transfers made during this time will be processed shortly after the maintenance is complete. We will provide updates as necessary.
Apr 5, 11:46 UTC

Ethereum (ETH), Moons (MOON) & Bricks (BRICK) Funding Delays

Resolved - This incident has been resolved.
Apr 6, 07:04 UTC

Investigating - We're investigating an issue with the Arbitrum Nova funding gateway. Deposits & Withdrawals may be delayed for Ethereum (ETH), Moons (MOON) & Bricks (BRICK) through Arbitrum Nova.
Deposits and withdrawals for related assets are operational on the other chains that they are supported on.
All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.
Apr 1, 15:14 UTC

Apr 5, 2024

No incidents reported.

Apr 4, 2024

Plaid Integration unavailable on Mobile applications.

Resolved - This incident has been resolved.
Apr 4, 17:30 UTC

Investigating - We're investigating an issue where linking a bank account with Plaid on Mobile apps is experiencing issues. This service while using www.kraken.com is still functional and clients are requested to complete their transactions there.
Apr 4, 15:21 UTC