Dashboard and API Offline
Incident Report for Xplenty
Resolved
The dashboard and API's are working fine now.

RCA : Our dashboard and API were currently offline due to an issue with our upstream provider, All looks good now!
Posted Feb 24, 2022 - 20:27 UTC
Update
The Dashboard and API are working fine.
Posted Feb 24, 2022 - 17:53 UTC
Update
Our upstream hosting provider (Heroku) seems to be having issues still. We are monitoring further.
Posted Feb 24, 2022 - 17:32 UTC
Monitoring
Dashboard and API seems to be recovering. We are monitoring further.
Posted Feb 24, 2022 - 17:20 UTC
Update
Upstream provider is currently investigating the said issue.
Posted Feb 24, 2022 - 16:55 UTC
Identified
Our dashboard and API are currently offline due to an issue with our upstream provider. We are currently waiting for updates from the said provider.
Posted Feb 24, 2022 - 16:51 UTC
This incident affected: Web Application (dashboard.xplenty.com) and API.