Difficulty in loading Contact Center Analytic

Incident Report for Broadvoice

Resolved

This incident has been resolved.

Posted Oct 10, 2022 - 12:57 PDT

Identified

We are experiencing a problem with Contact Center Analytics, the root cause has been identified and the team is working diligently to restore service. No data will be lost as the underlying systems are all working correctly. The expected resolution time is from 2 to 6 hours

Posted Oct 10, 2022 - 11:33 PDT

This incident affected: North America :: b-hive (Contact Center).