Pay event submission delay with the ATO
Incident Report for QuickBooks
Resolved
We are pleased to share that the SBR (Standard Business Reporting) services with the ATO has been resolved.
If you have lodged a pay event, it may take up to 72 hours to process. If the pay event status has not changed after 72 hours, please contact support. Thank you for your patience while this was being addressed.
Posted Jul 28, 2021 - 00:47 PDT
Identified
The ATO are currently experiencing issues affecting SBR (Standard Business Reporting) services. This may cause a delay for some customers lodging pay events and it may take up to 72 hours for the event status to change.

If you have lodged a pay event and the status has not changed after 72 hours, please contact support. If you are within the 72 hour window we ask for your patience and will provide further information when available.
Posted Jul 14, 2021 - 20:18 PDT
This incident affected: QuickBooks Online (Australia).