Projects are not serving requests
Incident Report for Glitch
Resolved
This incident has been resolved.
Posted Nov 12, 2020 - 15:50 EST
Update
We are continuing to monitor for any further issues.
Posted Nov 12, 2020 - 14:31 EST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Nov 12, 2020 - 14:31 EST
Update
We are continuing to work on a fix for this issue.
Posted Nov 12, 2020 - 13:54 EST
Update
API stability is returning. We are now gradually allowing projects to start up. During this time, requests to the editor or lives sites may be be slower than usual.
Posted Nov 12, 2020 - 13:33 EST
Update
Apps are receiving traffic again. We are now working to make sure all projects have the ability to start up as expected.
Posted Nov 12, 2020 - 13:01 EST
Update
We are continuing to work on a fix for this issue.
Posted Nov 12, 2020 - 12:54 EST
Update
The project dashboard may be working intermittently at this time. We are working to restore it.
Posted Nov 12, 2020 - 12:51 EST
Identified
Part of our infrastructure that is used for routing traffic to projects appears to be unhealthy. We are experimenting with provisioning fresh infrastructure to see if that resolves the issue.
Posted Nov 12, 2020 - 11:59 EST
Update
Just wanted to drop a note here to let folks know that we are still investigating this issue. Thanks for all your support and patience!
Posted Nov 12, 2020 - 11:30 EST
Update
We are continuing to investigate this issue.
Posted Nov 12, 2020 - 08:52 EST
Update
We are continuing to investigate this issue.
Posted Nov 12, 2020 - 08:25 EST
Investigating
At this time, projects may not be visible when going to the live site. We are currently investigating this issue.
Posted Nov 12, 2020 - 08:00 EST
This incident affected: Community Site and Project Hosting.