Videos are not playing and uploads are failing.
Incident Report for Kajabi
Resolved
This incident has been resolved.
Posted Jun 08, 2021 - 06:39 PDT
Monitoring
The fix has been implemented by our vendor, and the app has returned to normal. We're now monitoring the platform and ensuring that functionality has stabilized.
Posted Jun 08, 2021 - 04:08 PDT
Identified
The issue has been identified and a fix is being implemented.
Posted Jun 08, 2021 - 04:06 PDT
Investigating
We’ve noticed some issues in the app affecting file uploads and video players. Our engineers are investigating and looking into the matter. We’ll provide an update soon once our team has identified the root cause. We highly appreciate your patience at this time.

Our vendor is investigating the matter. We’ll provide an update soon once their team has identified the root cause. We greatly appreciate your patience at this time.
Posted Jun 08, 2021 - 03:44 PDT