Elevated API Errors from our notification service
Incident Report for JustCall
Resolved
OneSignal confirms that issue has been resolved and we are seeing 100% successful posts while calling their are APIs
Posted Mar 22, 2021 - 22:49 UTC
Monitoring
A fix has been implemented by OneSignal team and we are seeing that our customers have started receiving push notifications for incoming text messages and missed calls
Posted Mar 22, 2021 - 22:47 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Mar 22, 2021 - 22:46 UTC
Update
Mobile app notifications for incoming text messages and missed calls are affected right now. We are contacting OneSignal for more updates
Posted Mar 22, 2021 - 22:32 UTC
Investigating
We're experiencing an elevated level of API errors and are currently looking into the issue. We have contacted our notification service provider OneSignal for more updates.
Posted Mar 22, 2021 - 22:15 UTC
This incident affected: Third-Party (OneSignal).