Web App Connection Timeouts
Incident Report for Help Scout
Resolved
Help Scout is back up and running, with all backlogged inbound and outbound email queues clear. Folder views/counts, as well as workflows, have all caught up - thanks for your patience this morning. Reach out if you have any questions!
Posted Oct 24, 2022 - 11:40 EDT
Monitoring
Help Scout is back up and running, but we're currently working to clear inbound and outbound email queues. Additionally, folder views/counts, as well as workflows, will be slow to update until we're in the clear.
Posted Oct 24, 2022 - 11:25 EDT
This incident affected: Web App, Docs Sites, Beacon, Mobile Apps, Email Processing, Mailbox counts, folders, reports, search results and Public APIs (Mailbox API 2.0, Docs API).