Acquia is undergoing maintenance for mail services support Drupal Cloud applications
Incident Report for Acquia, Inc.
Resolved
Maintenance for email services for all Cloud Platform Enterprise applications is now complete.

All systems and services are operational at this time.
Posted May 06, 2021 - 04:40 UTC
Update
At this time, maintenance is complete for email services for all customers with Cloud Platform Professional and Acquia Site Factory applications.

We are now beginning maintenance for email services for all Cloud Platform Enterprise applications.

We will provide ongoing updates as this maintenance is completed.
Posted May 06, 2021 - 04:09 UTC
Monitoring
At this time, we are undergoing maintenance for email services for all customers with Acquia Site Factory applications.

We will provide ongoing updates as this maintenance is completed.
Posted May 06, 2021 - 03:45 UTC
Investigating
At this time, maintenance is complete for email services for all customers with Cloud Platform Professional applications.

We will continue maintenance for email services for all customers with Acquia Site Factory applications, followed by Cloud Platform Enterprise applications.

We will provide ongoing updates as this maintenance is completed.
Posted May 06, 2021 - 03:43 UTC
Identified
At this time, Acquia is currently undergoing maintenance on mail services for all Cloud Platform Enterprise and Acquia Site Factory applications. Some customers may experience delays in email while the services catch up to incoming email requests.

We will provide ongoing updates as this maintenance is completed.
Posted May 06, 2021 - 03:39 UTC
This incident affected: Cloud Platform Enterprise, Cloud Platform Professional, and Acquia Site Factory.