March 1st Bill Run and MRC Issues

Incident Report for Rev.io, LLC

Resolved

This incident has been resolved, and MRCs/bills will continue to complete throughout the day. For any questions or concerns, please reach out to the Client Success team.

Posted Mar 01, 2023 - 09:53 EST

Identified

The issue has been identified and our team has restarted background services. MRC posting appears to be working again, but we're continuing to monitor and will assist bill runs throughout the day.

Posted Mar 01, 2023 - 08:26 EST

Investigating

We are currently investigating issues related to client billing. At this time we are seeing MRC posting issues and associated lack of bills from affected customers. We have a full team working to resolve it, and hope to have more information soon. Thank you for your patience and support.

Posted Mar 01, 2023 - 08:00 EST

This incident affected: Applications (Rev.io Web).