Errors when retrieving Amazon Orders

Incident Report for Channable

Resolved

The issues with retrieving Amazon orders have been resolved

Posted Dec 08, 2022 - 09:32 CET

Monitoring

The number of errors have decreased again, and orders from Amazon seem to be coming in without issue. We will continue to monitor the situation.

Posted Dec 07, 2022 - 17:24 CET

Identified

Amazon is experiencing issues with their Orders API. This is causing an increased frequency of errors when retrieving orders.

Posted Dec 07, 2022 - 14:10 CET

Investigating

We are experiencing an increasing number of errors when retrieving orders from Amazon.

Posted Dec 07, 2022 - 13:39 CET

This incident affected: Orders.