Heartland Payment Systems
Incident Report for BridgePay Network Solutions
Resolved
According To Heartland Contacts the issue is resolved.
Posted Jan 24, 2022 - 10:21 EST
Identified
is currently having connectivity issues. Merchants using the Heartland Payments may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.

PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.
Posted Jan 24, 2022 - 09:07 EST
Update
BridgePay's Network Operations Center has identified {{pagerduty.event.data.service.summary}} is currently having connectivity issues. Merchants using the {{pagerduty.event.data.service.summary}} may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.

PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.

Only merchants using {{pagerduty.event.data.service.summary}} are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Posted Jan 24, 2022 - 09:03 EST
Investigating
We are currently investigating this issue.
Posted Jan 24, 2022 - 08:57 EST
This incident affected: Credit Card Processors (Heartland Payment Systems).