govAccess - Some Vision sites not responding
Incident
Report for Granicus System
Resolved
This issue has been resolved and all systems are operating normally.
Issue Summary & Impact: Granicus Engineering teams have finished monitoring and consider this issue resolved.
Product: govAccess - Vision
We apologize for any inconvenience this service issue may have caused and thank you for your patience.
If you have any questions or would like more information about this issue, please contact us at Support@granicus.com.
Thank you,
Granicus Customer Support
Issue Summary & Impact: Granicus Engineering teams have finished monitoring and consider this issue resolved.
Product: govAccess - Vision
We apologize for any inconvenience this service issue may have caused and thank you for your patience.
If you have any questions or would like more information about this issue, please contact us at Support@granicus.com.
Thank you,
Granicus Customer Support
Investigating
Granicus engineering is fully engaged and continuing to work resolving the site availability issues affecting certain govAccess sites. We have also engaged and escalated with our cloud services provider and are working to identify and implement a solution as soon as possible. We apologize for any disruption or inconvenience.
Identified
We are again observing that a subset of GovAccess/Vision CMS websites are not responding. Our engineering teams are continuing to assess the situation and are working to resolve the issue.
Monitoring
All govAccess/Vision CMS sites are currently responding and operational and we will continue to monitor to situation. If you have any questions or concerns please contact our support team at support.granicus.com.
Investigating
Currently, a subset of GovAccess/Vision CMS websites are not responding. Our engineering teams are fully aware and currently working on identifying and remediating the issue. We will continue to provide updates.
This incident affected: govAccess - Website and Content (govAccess Vision CMS).