CircleLoop Status

Outage

Incident Report for CircleLoop

Resolved

Service back to full operational standard.

Posted Sep 08, 2021 - 09:36 UTC

Update

Inbound and outbound calls appear to be back to full operational standard.
Continuing to monitor.

Posted Sep 08, 2021 - 09:09 UTC

Monitoring

A full fix has been implemented and both outbound and inbound calls appear to be working as expected.
Continuing to monitor.

Posted Sep 08, 2021 - 08:56 UTC

Identified

The cause of the issue has been identified and a partial fix has been implemented.
Further updates to follow.

Posted Sep 08, 2021 - 08:49 UTC

Update

Currently still under investigation, calls via app still not working.
Further updates to follow.

Posted Sep 08, 2021 - 08:45 UTC

Investigating

We are currently investigating an issue affecting both inbound and outbound calls.
In some cases, it appears neither connects as expected.

Posted Sep 08, 2021 - 08:13 UTC

This incident affected: Inbound calls and Outbound calls.