The root cause of this incident was determined to be caused by an outage in our cloud providers catching services. Our cloud provider has mitigated the issue and operations returned to normal.
Posted Mar 27, 2023 - 04:20 EDT
Resolved
The upstream provider has resolved this issue. Further details will be provided in a post mortem report within 48 hours.
Posted Mar 16, 2023 - 17:45 EDT
Identified
Our upstream provider, Microsoft Azure, is currently experiencing an issue which is affecting customers ability to login and remain logged in. See https://status.azure.com/en-us/status for more details. We will resolve this incident once we have received confirmation the issue has been resolved from our upstream provider.
Posted Mar 16, 2023 - 11:54 EDT
Investigating
We are currently experiencing a partial outage in our European production environment as of 03:50pm CET on 16th March 2023. Customers may be experiencing issues getting logged out of MXO. Our engineers are investigating the issue and we will send an additional update in 60 minutes, or when more information becomes available.