Events, Metrics, and Webhook data delays for some SparkPost and SparkPost Enterprise customers (EU hosted only)
Incident Report for SparkPost
Resolved
This incident has been resolved
Posted Feb 28, 2023 - 16:49 EST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Feb 28, 2023 - 16:17 EST
Update
We are continuing to investigate this issue, but we are seeing some improvement in data flow.
Posted Feb 28, 2023 - 15:33 EST
Investigating
Our data processing services are running behind and we're seeing intermittent slowness on our Events API. Specifically, some customers may see latency issues, or a delay of data on:

SparkPost App (webUI)
Events API
Metics API
Events Webhook Delivery

Message injection and outbound message delivery are not impacted - all messages are flowing as expected.
Note: This issue does not impact our SparkPost customers hosted in the US.
Posted Feb 28, 2023 - 14:31 EST
This incident affected: Metrics API (Metrics API - EUROPE), Events API (Events API - EUROPE), and Event Webhook Delivery Service (Event Webhooks - EUROPE).
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