Schoology Degraded Performance

Incident Report for PowerSchool Products

Resolved

Thank you for your patience. Schoology Learning is operating normally.

Large processing jobs may still experience a delay, however they do not need to be restarted and will continue to catch up.

Notifications, Requests Counts, Upcoming, and Reminders are now enabled.

If you continue to experience any difficulty, please reach out to the Schoology Help Desk for further assistance.

Posted Apr 22, 2021 - 14:45 PDT

Monitoring

To maintain site stability, we have proactively adjusted the following features:

· Large processing jobs are slowed, such as Messaging, Document Conversion, Imports, Exports, and Bulk Copying.
· Unread notification and requests counts are disabled. You can still see request counts from the right panel on the homepage.
· Upcoming/Reminders are disabled

Posted Apr 22, 2021 - 08:01 PDT

This incident affected: Schoology (Schoology).