The maintenance steps have been completed and the application is available. Thank you for your patience.
Posted 5 months ago. Jan 16, 2025 - 16:36 UTC
Update
We are continuing to monitor for any further issues.
Posted 5 months ago. Jan 16, 2025 - 13:27 UTC
Update
The maintenance on CommercialCafe Tenant Portal for North America clients has been completed. We continue rolling out updates to clients outside of North America and will update the site status below. We will provide another update at 8am PT. We appreciate your patience.
Posted 5 months ago. Jan 16, 2025 - 07:50 UTC
Update
The maintenance on CommercialCafe Tenant Portal for North America clients has been completed. We continue rolling out updates to clients outside of North America. We will provide another update at 8am PT. We appreciate your patience.
Posted 5 months ago. Jan 16, 2025 - 06:09 UTC
Update
Our engineers continue to implement the necessary resolution steps. The issue for majority of North America clients has been resolved with expected completion for the remainder by 8:00pm PT. We are rolling out maintenance to International clients. We will provide another update at 11pm PT. We appreciate your patience.
Posted 5 months ago. Jan 15, 2025 - 22:40 UTC
Update
Our engineers continue to implement the necessary resolution steps with expected completion by 12:00pm PT. The application will remain unavailable until this is complete. We appreciate your patience.
Posted 5 months ago. Jan 15, 2025 - 16:15 UTC
Update
Our engineers continue to implement the necessary resolution steps. The application will remain unavailable until this is complete. The next update will be at 8am Pacific Time. We appreciate your patience
Posted 5 months ago. Jan 15, 2025 - 06:10 UTC
Update
Our engineers have identified the root cause and are continuing to implement the necessary resolution steps. We expect application to be unavailable until this is complete. We will provide another update at 11:00pm Pacific Time. We appreciate your patience.
Posted 5 months ago. Jan 15, 2025 - 00:58 UTC
Update
Our engineers have identified the root cause and are continuing to implement the necessary resolution steps. We expect application to be unavailable until this is complete. We will provide another update at 11:00pm Pacific Time. We appreciate your patience.
Posted 5 months ago. Jan 15, 2025 - 00:45 UTC
Monitoring
Our engineers have identified the root cause and are working to implement the necessary resolution steps. We expect application to be unavailable until this is complete. We will provide another update at 11:00pm Pacific Time. We appreciate your patience.
Posted 5 months ago. Jan 14, 2025 - 23:31 UTC
Investigating
CommercialCafe Tenant Portal is currently down for unplanned maintenance. We apologize for the inconvenience - our engineers are working to restore service.
The Yardi Team
Posted 5 months ago. Jan 14, 2025 - 22:13 UTC
This incident affected: CommercialCafe (US, Europe, Middle East, Asia, ANZ).