Payment callbacks disruption (ewallet, VA, RO) in Test mode
Incident Report for Xendit
Resolved
All services have recovered and are back to normal operation. The incident has been resolved.

Thank you for your cooperation.
Posted Jun 25, 2021 - 01:22 WIB
Monitoring
A fix has been implemented and many services have now recovered successfully. We are still monitoring for the remaining services and will inform you as soon as they are back to normal operation.

Thank you for your patience.
Posted Jun 25, 2021 - 01:09 WIB
Update
We are still working on fixing the issue and will inform you as soon as we have an update.

Thank you so much for your patience.
Posted Jun 24, 2021 - 23:05 WIB
Update
We have detected issues in the following services in Test mode:
* Virtual Accounts
* Retail Outlet
* Disbursement
* Ewallet
* Cards
* Direct Debit
* Invoice
The issues with the services will cause delays in creation, and callback processes for each of the products in Test mode.
We are implementing the issues and will keep this page updated as we learn more and restore the services.
Posted Jun 24, 2021 - 21:54 WIB
Update
We are continuing to investigate this issue.
Posted Jun 24, 2021 - 20:36 WIB
Update
We are continuing to investigate this issue.
Posted Jun 24, 2021 - 20:24 WIB
Update
We are continuing to investigate this issue.
Posted Jun 24, 2021 - 20:20 WIB
Investigating
Dear Customer,

We are having payment callback delay and currently investigating.
Posted Jun 24, 2021 - 20:17 WIB
This incident affected: Callback (eWallets, Virtual Accounts, Retail Outlets, Invoices, Disbursements, xenPlatform, Direct Debit).