Issues with Tier 1 Upstream Provider which may affect be affecting calls

Incident Report for Clearly IP

Resolved

This incident has been resolved.

Posted Oct 15, 2021 - 13:54 CDT

Monitoring

We are seeing expected call behavior and will continue to monitor.

Posted Oct 14, 2021 - 19:38 CDT

Update

We are continuing to investigate this issue.

Posted Oct 14, 2021 - 16:06 CDT

Investigating

An upstream provider is currently investigating an intermittent voice call quality.

Posted Oct 14, 2021 - 16:05 CDT

This incident affected: SIP Trunking (US Central, US East, CA East) and CloudPBX (Clearly Cloud Canada, Clearly Cloud USA).