SMS Degraded Service

Incident Report for Mitel CloudLink

Resolved

Monitoring completed and incident is set to Resolved

Posted Jun 04, 2021 - 17:40 EDT

Monitoring

Code update applied, service is fully operational and we are currently monitoring the service.

Posted Jun 04, 2021 - 14:56 EDT

Update

Currently working on deploying resolution for SMS service. ETA to full service is estimated ~2 hours

Posted Jun 04, 2021 - 13:27 EDT

Update

SMS traffic should continue to work, message delivery may not be reliable

Posted Jun 04, 2021 - 11:31 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted Jun 04, 2021 - 11:25 EDT

This incident affected: CloudLink Services (US) (SMS).