Delays in Processing Fetch Uploads
Incident Report for JW Player
Resolved
This incident has been resolved.
Posted Dec 20, 2021 - 17:10 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Dec 20, 2021 - 16:43 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Dec 20, 2021 - 16:06 UTC
Investigating
We are receiving reports about delays in processing fetch uploads. This will impact users via the Management API and users who are attempting to copy media from one property to another.
Posted Dec 20, 2021 - 15:49 UTC
This incident affected: New Video Upload and MRSS Import.