Elevated error rates

Incident Report for EasyPost

Resolved

This incident has been resolved for the last hour.

Posted Jul 13, 2021 - 14:32 PDT

Monitoring

We stuffered a network partition in one datacenter causing split-brain for approximately one minute. This issue has been resolved and all systems are fully operational. EasyPost Engineers continue to monitor the situation. Any customers who received errors should retry their requests.

Posted Jul 13, 2021 - 13:32 PDT

Investigating

Engineers are investigating elevated error rates to some endpoints

Posted Jul 13, 2021 - 13:30 PDT

This incident affected: EasyPost Backend (API, Tracking, Address Verification) and Website.