SYD and JAPAN Investigate/AlertTriage experiencing outage

Resolved
Resolved

This incident has been resolved.

Update

The issue is now resolved

Update

We are continuing to investigate this issue.

Update

We have issue with our services that is causing Investigate/AlertTriage outage for Enterprise EDR customers in SYD & JAPAN. Customer using Search API would be experiencing the outage

Investigating

We are currently investigating this issue.

Began at:

Affected components
  • Carbon Black
    • ENTERPRISE EDR
      • SYD
        • Enterprise EDR Search
      • JAPAN
        • Enterprise EDR Search