Transaction gateway: Processing issue for Mastercard authorizations and voids
Incident Report for Clearhaus
Resolved
Upstream has acknowledged the incident and resolved it by switching processing to secondary systems. Processing has been stable since 2021-11-09 23:01 UTC. No further interruptions are anticipated.
Posted Nov 10, 2021 - 00:33 UTC
Monitoring
We are again noticing Mastercard authorizations and voids being approved since 2021-11-09 23:01 UTC.
Posted Nov 09, 2021 - 23:30 UTC
Investigating
We have been experiencing an upstream processing issue for Mastercard authorizations and voids since 2021-11-09 21:54 UTC.
Posted Nov 09, 2021 - 22:51 UTC
This incident affected: Payment Processing APIs (Gateway API (gateway.clearhaus.com)).