Login services are impacted

Incident Report for AfterShip Tracking

Resolved

This incident has been resolved.

Posted Dec 15, 2021 - 11:05 EST

Update

We are continuing to investigate this issue.

Posted Dec 15, 2021 - 11:02 EST

Update

We are continuing to investigate this issue.

Posted Dec 15, 2021 - 10:59 EST

Investigating

Login services are impacted and the following admin sites cannot be used as of now. We have identified the issue and our Engineers are working in order to fix it.

Affected Platforms:
1. AfterShip
2. Returns Center

Posted Dec 15, 2021 - 10:59 EST

This incident affected: Public Web Portal and Secure Web Portal.