Issue with changing domain applied to stores
Incident Report for BigCommerce
Resolved
The issue with trial creation has been resolved.
Posted Oct 21, 2022 - 16:49 CDT
Identified
BigCommerce engineers have implemented a fix and users can now change the domain applied to their stores. Engineers are also deploying a fix for trial creation. We will continue to provide updates as they come through.
Posted Oct 21, 2022 - 16:26 CDT
Investigating
BigCommerce engineers are currently investigating an issue with changing the domain name applied to stores, which may also impact creating new trials. We will provide an update shortly.
Posted Oct 21, 2022 - 15:03 CDT
This incident affected: Client Services (Client Portal).