Latency in 360+ sync jobs impacting EU Production tenants

Incident Report for Zuora

Resolved

This incident has been resolved.

Posted Jan 12, 2023 - 06:07 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 12, 2023 - 04:59 PST

Investigating

We are currently investigating an issue causing latency in 360+ sync jobs in EU Production tenants.

Posted Jan 12, 2023 - 02:53 PST

This incident affected: EUROPE - CLOUD 1 (EU1) - *.eu.zuora.com (Production Integrations).