Customer Card Declines

Incident Report for Teampay

Resolved

Our third-party provider has confirmed that the issue is resolved. We confirm that transactions are processing as expected.

Posted Aug 09, 2022 - 19:52 UTC

Investigating

We are investigating an issue regarding card declines since 12:56:49 EDT. Not all users are impacted as it is isolated to a third-party provider.

Posted Aug 09, 2022 - 18:38 UTC

This incident affected: External (External: Galileo).