Elevated in latency on delivery, API, and Cloudinary Console

Incident Report for Cloudinary

Resolved

This incident has been resolved.

Posted Mar 23, 2021 - 05:41 EDT

Monitoring

Elevated in latency was observed on new derived/assets delivery, API, and Cloudinary Console to some of our customers. The latency is now back to normal and we are actively monitoring this.
If any specific assistance is needed, please open a ticket from our support portal: https://support.cloudinary.com/hc/en-us/requests/new

Posted Mar 22, 2021 - 15:00 EDT

This incident affected: US Datacenter (Media Transformation API - US, Upload API - US, Admin API - US) and Media Delivery, Digital Asset Management (DAM), Management Console.