Slow inbound mail delivery

Incident Report for Mailprotector

Resolved

This incident has been resolved.

Posted Jun 03, 2022 - 15:30 EDT

Monitoring

Inbound mail delivery performance has improved. This morning, delays occurred at the top and half-hour marks, with the most significant observed performance difference around 11:00 AM ET. The team continues to monitor the situation, but regular performance has resumed.

Posted Jun 03, 2022 - 12:49 EDT

Investigating

We have observed a slower than expected processing of inbound emails. The team is investigating the issue.

Posted Jun 03, 2022 - 12:22 EDT

This incident affected: CloudFilter and SafeSend Email Security.