On-premise connections "SSL Errors"

Incident Report for Workato US

Resolved

We have verified the fix, on-prem connectivity is back to normal system-wide.

Posted Jun 17, 2021 - 16:32 PDT

Update

We are seeing on-prem connectivity back to normal, but are continuing to run tests to double check everything's working as intended.

Posted Jun 17, 2021 - 16:15 PDT

Monitoring

We have deployed a fix and are monitoring recovery

Posted Jun 17, 2021 - 16:09 PDT

Identified

We have identified the root cause and we have prepared a fix.

Posted Jun 17, 2021 - 15:38 PDT

Investigating

We are currently investigating recurring "certificate verify failed" errors involving on-premise connectivity.

Posted Jun 17, 2021 - 14:31 PDT

This incident affected: Recipe runtime (On-premise connectivity).