Cloud Help Desk - Delays in creating new tickets
Incident Report for Spiceworks
Resolved
A spamming attempt was blocked which delayed some genuine emails. Our filtering configuration has been adjusted to avoid this. We're now seeing good ingestion and mail delivery times. Reach out to support@spiceworks.com if you are still seeing this issue.
Posted Sep 28, 2022 - 09:44 CDT
Investigating
We're looking into an issue where new tickets emailed into the help desk are being delayed
Posted Sep 27, 2022 - 13:45 CDT
This incident affected: Cloud Help Desk.