We are pleased to report that this issue has been resolved.
Posted Jan 05, 2021 - 13:44 PST
Update
We are continuing to monitor for any further issues.
Posted Jan 05, 2021 - 13:43 PST
Update
Our engineers have initiated the deployment of the code fix to impacted customers. We are continuing to monitor that progress.
Posted Jan 05, 2021 - 05:27 PST
Update
We are continuing to monitor for any further issues.
Posted Jan 04, 2021 - 13:25 PST
Update
Our engineers have discovered a solution and are currently validating that fix. We appreciate your patience and hope to have this fully resolved soon.
Posted Jan 04, 2021 - 13:25 PST
Monitoring
Customers that used TurboTax/Self Employed bundle to file their 2020 annual return have a complimentary QuickBooks Self-Employed account good through 4/30/2021 are finding that their QuickBooks Self-Employed account has been canceled. Our engineers are currently identifying the cause of the issue and working on a solution.
Posted Jan 04, 2021 - 11:02 PST
This incident affected: QuickBooks Self-Employed (United States).