Reviewer Application Page is unavailable

Incident Report for Topcoder

Resolved

This incident has been resolved.

Posted Nov 02, 2021 - 00:28 EDT

Monitoring

A fix has been implemented and we are monitoring.
Online Review and Direct changes should now be syncing back and forth with V5.

Data Loader jobs may take while to catch up.

Posted Nov 01, 2021 - 03:02 EDT

Investigating

One of our database instance is having trouble, connecting to the applications.
Some of the site functionality is affected eg Review Applications, OR to Work Manager sync, Data Loader jobs

We are working to identify the root cause and restore service as soon as possible.

Update: The sync process is working now with a delay of 24 hours.
Review Application page has been functional as well, although there are performance issues in the page. Couple of refreshes may be required to see the available opportunities.

Posted Oct 23, 2021 - 23:37 EDT

This incident affected: Online Review.