Intermittent issue (European region)

Incident Report for Egnyte

Resolved

This incident has been resolved.

Posted Jan 26, 2021 - 10:15 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 26, 2021 - 09:47 UTC

Update

We are continuing to investigate this issue.

Posted Jan 26, 2021 - 09:45 UTC

Investigating

We are experiencing an issue with our services in the European region and are investigating the problem — we will provide you an update in next 30 minutes.

Posted Jan 26, 2021 - 09:32 UTC

This incident affected: Collaboration (Web UI, Preview, Reports, Search, WebDAV, Desktop App, Mobile, Sync, FTP/SFTP, Email Notifications, Public APIs and Integrations, Registrations, TFA, Login) and Other Services (Website, Email, Network).