Intermittent connectivity issues

Incident Report for Pagely

Resolved

The issue has now been resolved and our servers are no longer experiencing connectivity issues.

Posted Jul 12, 2021 - 16:11 UTC

Update

We're continuing to investigate this issue. We're being alerted about 5-10 minutes outages intermittently. We're not seeing errors on signs of resource contention on the servers, however, some requests do not reach the servers due to networking issues. A small number of servers in the Ohio hosting region may also be affected.

Posted Jul 12, 2021 - 12:10 UTC

Investigating

We are currently investigating what appear to be connectivity/networking issues on AWS's side. This is causing intermittent timeout errors over a wide range of sites and has so far only been affecting servers in the Virginia hosting region.

Posted Jul 12, 2021 - 10:49 UTC

This incident affected: Atomic Control Panel and VPS Hosting Infrastructure.