We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
We are continuing to monitor the Cloudlets Application within Akamai's Control Center for any further issues. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R00008ucwygSAA. We will provide another update within the next 12 hours.
We have implemented a fix for this issue; based on current observations, the service is resuming normal operations. We will continue to monitor to ensure that the impact has been fully mitigated.
We have implemented a fix for this issue as of 18:05 UTC on June 13, 2022; based on current observations, the service is resuming normal operations. We will continue to monitor to ensure that the impact has been fully mitigated.
Posted Jun 13, 2022 - 18:40 UTC
Investigating
We are investigating an emerging issue with Cloudlets related to 5xx errors being displayed in the application. We are actively investigating the issue and will provide another update within the next 30 minutes.
If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community, or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
Posted Jun 13, 2022 - 18:10 UTC
This incident affected: Customer Service (Akamai Control Center) and Content Delivery (Cloudlets).