Delivery of SMS messages from Meridian Platform has resumed across all of North America, closing.
Posted Oct 17, 2022 - 20:29 UTC
Monitoring
After further investigation the issue is related to 800 number compliance rule changes for international messages and does not affect US domestic SMS delivery. We have closed the ticket while we work on updating our compliance for international messages.
Posted Oct 17, 2022 - 19:26 UTC
Identified
Our Engineers have identified an issue regarding upstream SMS delivery via Meridian's 800 number and are working to resolve the issue.
Posted Oct 17, 2022 - 17:32 UTC
This incident affected: Hosted Services (Voice and Video Conference).