Collaborate (US) - Routing Issues on US East Coast
Incident Report for Blackboard Inc.
Resolved
This incident has been resolved.
Posted Jan 26, 2021 - 15:37 EST
Identified
Wednesday, January 26, 2021 11:45 AM EDT (Eastern Daylight Time) GMT -5 hours - There is currently a routing issue on the US East Coast related to a Verizon service outage causing some Collaborate Ultra users to get an A00 error when joining sessions. This is affecting multiple Cloud providers, including AWS who are investigating the issue with Verizon.
Posted Jan 26, 2021 - 12:41 EST
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