AlertSite Console & REST APIs Availability
Incident Report for AlertSite
Resolved
This incident has been resolved.
Posted Dec 22, 2021 - 21:17 UTC
Update
We are continuing to monitor for any further issues.
Posted Dec 22, 2021 - 15:03 UTC
Monitoring
All consoles and APIs are now available. Some monitor result data may still be delayed. Monitoring and alerting has not been affected by this disruption.

If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite
Posted Dec 22, 2021 - 14:39 UTC
Identified
The 1.0 console is accessible, however monitor availability data is currently delayed.
Posted Dec 22, 2021 - 13:08 UTC
Investigating
Issues may be experienced while accessing the 1.0 and UXM consoles, or REST APIs. Monitoring and alerting is not affected by this disruption.

If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite
Posted Dec 22, 2021 - 12:29 UTC
This incident affected: REST API's (REST API - JSON, REST API - XML, REST API - ReportsAPI) and AlertSite Consoles (UXM Dashboard, UXM Document Manager, UXM Account Summary, 1.0 Console).