Availability issues for subset of stores
Incident Report for BigCommerce
Resolved
This incident has been resolved.
Posted Jan 23, 2022 - 20:54 CST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jan 23, 2022 - 18:47 CST
Identified
The issue has been identified and a fix is being implemented.
Posted Jan 23, 2022 - 18:42 CST
Investigating
BigCommerce engineers are investigating availability issues affecting a subset of stores. The engineering team is working to restore access.
Posted Jan 23, 2022 - 18:39 CST
This incident affected: API & Webhooks, Checkout & Payment Processing, Control Panel, and Storefront.