Granicus Issue Notification: govDelivery - Communications Cloud and TMS
Incident Report for Granicus System
Resolved
Granicus Engineering teams have identified and resolved the issue impacting send times for govDelivery . We apologize for any inconvenience this service issue may have caused and thank you for your patience.
Product: govDelivery - Communications Cloud
govDelivery - TMS

If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support
Posted May 25, 2021 - 12:04 MDT
Monitoring
Granicus Engineering teams have implemented a fix to address delayed email and SMS sending. We will continue to monitor the situation.

Updates on this issue will continue to be provided on status.granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support
Posted May 25, 2021 - 00:45 MDT
Investigating
Granicus Engineering teams are currently investigating delayed send times for emails and text messages. Our teams are working on this issue as priority and further updates will be provided as soon as possible.
Product: govDelivery - Communications Cloud
govDelivery - TMS

Updates on this issue will continue to be provided on status.granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support
Posted May 24, 2021 - 21:58 MDT
This incident affected: govDelivery - Communications (govDelivery Communications Cloud, Targeted Messaging Service (TMS)).
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