Our engineers have thoroughly monitored the fix and have confirmed that the "Return to the Parent Account" issue has been resolved. All services are now fully operational and functioning normally.
Posted 4 days ago. Mar 30, 2025 - 23:55 PDT
Monitoring
Our engineers have successfully implemented a fix and are actively monitoring system performance. We will provide another update as soon as more information becomes available.
Posted 4 days ago. Mar 30, 2025 - 23:26 PDT
Update
Our engineers have identified the issue with the “Return to the Parent Account” functionality and are actively working toward a fix. We will provide another update as soon as more information becomes available.
Posted 4 days ago. Mar 30, 2025 - 23:23 PDT
Identified
We are still actively investigating the issue related to the "Return to the Parent Account" functionality. Our team is working to resolve it as quickly as possible, and we will provide further updates as soon as we have more information.
Posted 4 days ago. Mar 30, 2025 - 23:17 PDT
Investigating
Clicking on “return to the parent account” will not return you to the parent account and keeps you logged in as the subuser.
