We have implemented another mitigation. Transaction updates will continue to be delayed tonight but we expect them to catch up over several hours. We are closely monitoring our systems as we recover.
Posted Nov 26, 2020 - 04:16 UTC
Update
The previous mitigation resulted in some improvement but we continue to experience delays in our Transaction updates. We are continuing to actively work to mitigate the issue.
Posted Nov 26, 2020 - 00:23 UTC
Update
The root cause of this issue is AWS errors listed at https://status.aws.amazon.com/. We have implemented a mitigation for this issue and are starting to see increased transaction updates. Transaction updates will continue to be delayed today as we gradually recover.
Posted Nov 25, 2020 - 21:05 UTC
Update
We are continuing to investigate this issue.
Posted Nov 25, 2020 - 18:52 UTC
Investigating
We are currently experiencing delays in our Transaction updates. We are actively investigating and working to mitigate this issue.