Video Player shows Video error or a blank screen - We know a little more
Incident Report for Udemy
Resolved
The incident where our video player feature on our website for users using browser Safari 15.6.1, has now been resolved. We appreciate your patience as we worked through this issue.
Posted Sep 05, 2022 - 09:58 UTC
Update
We are continuing to work on a fix for this issue.
Posted Sep 02, 2022 - 16:55 UTC
Identified
The video player feature on our website for users using browser Safari 15.6.1 is currently experiencing stability issues - our engineering team is currently working to resolve it.

This impacts Marketplace and Udemy Business users.
Symptoms are Video Error or seeing a blank screen for users on browser Safari 15.6.1.

We ask that you please use Chrome our officially supported browser. Thank you for your patience.
Posted Sep 02, 2022 - 16:55 UTC