Snapshot timeouts resulting in build failures

Incident Report for Percy

Resolved

This incident has been resolved.

Posted Aug 10, 2021 - 15:19 PDT

Monitoring

A fix has been rolled out. We continue to monitor.

Posted Aug 10, 2021 - 15:04 PDT

Update

Builds created between 21:28 UTC and 21:59 UTC failed with snapshot timeouts. A fix is identified and will be fully rolled out over the next few minutes.

Posted Aug 10, 2021 - 15:03 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Aug 10, 2021 - 15:01 PDT

Investigating

We are currently investigating this issue.

Posted Aug 10, 2021 - 15:01 PDT

This incident affected: Rendering infrastructure.