Our technical team has confirmed that the last solution implemented has been effective. We are now processing ranks and Visibility at a regular speed. No data has been lost, however delayed it might have been over the past days.
Posted Jul 14, 2022 - 11:00 EEST
Update
We are still processing new ranks at a lower capacity, so further delays in daily ranks and Visibility are expected.
Posted Jul 05, 2022 - 11:00 EEST
Monitoring
Our technical team confirmed that the issue has been identified, but the systems are not yet back to normal functioning speed. We are continuing to monitor the ranks, and further delays are expected.
Posted Jul 01, 2022 - 00:05 EEST
Identified
Our systems are processing new ranks at a decreased speed. Today’s ranks and Visibility will be slower to update in some campaigns.
Posted Jun 30, 2022 - 18:30 EEST
This incident affected: Rank tracking service, Visibility, and New keyword processor.